Privacy
Policy

Data Collected

5. We may collect the following Data, which includes personal Data, from you:

• Name
• Job Title.
• Contract Information such as email addresses and telephone numbers.
• Demographic information such as postcode, preference and interests.
• IP address (automatically collected).
• Web browser type and version (automatically collected).
• Operating system (automatically collected).
• A list of URLs starting with a reference site, your activity on this website, and the site you exit to (automatically collected) in each case, in accordance with this privacy policy.

How we collect Data

6. We collect Data in the following ways:

• Data is given to us by you
• Data is collected automatically

Data that is given to us by you

7. Archlum Ltd will collect your data in several ways, for example:

• When you contact us through the Website, by telephone, post, e-mail or through any other means.
• When you register with us and set up an account to receive our products/services.
• When you complete surveys that we use for research purpose (although you are not obliged to respond to them).
• When you enter a competition or promotion through a social media channel.
• When you make payments to us, through this website or otherwise.
• When you elect to receive marketing communications from us.
• When you use our services.

In each case, in accordance with this privacy policy.

Data that is collected automatically

8. To the extent that you access the website, we will collect tour Data automatically, for example:

• We automatically collect some information about your visit to the website. This information helps us to make improvements to website content and navigation, and includes you IP address, the date, times and Frequency with which you access the website and the way you use and interact with its content.

 Our use of your Data

9. Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

• Internal record keeping.
• Improvement of our products/services.
• Transmission by email of marketing materials that may be of interest to you.
• Contract for market research purposes which may be done using e-mail, telephone, fax or mail. Such information may be used to customise or update the Website.

In each case, in accordance with this privacy policy

10. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed “your rights” below

11. For delivery of direct marketing to you via e-mail, we’ll need your consent, whether via an opt-in or a soft-opt-in:

• Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under “soft opt-in” consent, we will take your consent unless you give opt-out.
• For other types of e-marketing, we are required to obtain your explicit consent; this is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we’ll provide.
• If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed “your rights” below.

12. When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/ or taking steps, at your request, to enter into such a contract.

Who we share Data with

13. We may share your data with the following groups of people for the following reasons:

• Our employees, agents and/or professional advisors – To obtain advice from professional advisers.

In each case, in accordance with this privacy policy

Keeping data secure

14. We will use technical and organisational measures to safeguard your data, for example:

• Access to you account is controlled by a password and username that is unique to you
• We store your data on secure servers.

15. Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: info@archlum.com.

16. If you want detailed information from, Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

 Data retention

17. Unless longer retention period is required or permitted by law, we only hold your Data on our systems for the period necessary to fulfil the purpose outlined in this privacy policy or until you request that the Data be deleted.

18. Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.

Your rights

19. You have the following rights in relation to your Data:

• Right to access – The right to request (i)copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right To correct – the right to have your Data rectified if it inaccurate or incomplete.
• Right to erase – the right to request that we delete or remove your Data from our systems.
• Right to restrict our use of your data – The right to “block” us from using your Data or limit the way in which we can use it.
• Right to data portability – the right to request we move, copy or transfer your Data.
• Right to object – the right to object to our use if your Data including where we use it for our legitimate interest.

20. To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via e-mail address: info@archlum.com.

21. If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to relevant data protection authority. For the UK, this is the Information Commissioner’s office (ICO). The ICO’s contact details can be found on their website at http://ico.org.uk/.

22.0 It is important that the Data we hold about you Is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Transfers outside the United Kingdom and European Economic Area

23. Data which we collected from you may be stored and processed in and transferred to countries outside of the UK and European Economic Area (EEA). For example, this could occur if our services providers is situated in a country outside the UK or EEA. We also share information with our group companies, some of which are located outside the UK or EEA.

24. We will only transfer Data outside the UK or EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Data, e.g. by way of data transfer agreement, incorporating the current standard clauses adopted by the European Commission.

25. To ensure that your data receives an adequate level of protection, we have out in place appropriate safeguards and procedures with the third parties we share your Data with. This ensures your Data is treated by those third parties in a way that is consistent with the data protection laws

Links to other websites

26. This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Change of business ownership and control

27. Archlum Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or transfer of control of all or part of Archlum Ltd. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purpose for which it originally supplied to us.

28. We may also disclose data to a prospective purchaser of our business or any part of it.

29. In the above instances, we will take steps with the aim of ensuring your privacy is protected.

General

30. You may not transfer any of your rights under this policy to any other person. We may transfer our rights under this policy where we reasonably believe your rights will not be affected.

31. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provisions or part-provision will, to the extend required, be deemed to be deleted, and validity and enforceability of the other provisions of this privacy policy will not be affected.

32. Unless agreed otherwise, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy

33. This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Change to this privacy policy

34. Archlum Ltd reserves the right to change this privacy policy aw we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

You may contact Archlum Ltd by email at info@archlum.com